fREQUENTLY ASKED QUESTION
Most of our products are made of rattan – wood – metal and other alternative raw material such as Water hyacinth, Banana leaf, Abaca and leather which are woven on rattan or wooden frame.
We produce Living Sets, Dining Sets & Accessories in Fully Set Up, Full Knock Down & Stackable system.
The production time depends on the complexity of each order and the payment. Normally the delivery time is 6 – 8 weeks after confirmed order. Large order could be longer.
1×20′ is our preferred minimum purchase order. Mixed items is allowed (3-4 models/container).
Our price based on FOB Semarang Port. Payment could be made in US Dollar or Rupiah. Please inform us before & after sending any payment to our bank account.We give following options for payment:
A) T/T (Telegraphic Transfer) :
40 % Down payment transferred before production.
Balance payment transferred after shipment (payment against documents).
B) Irrevocable Sight L/C
No, we will give you separately based on request.
You can place orders through the internet or contact us by phone, fax or email
We have hundreds collections on the total product range. The products shown on our website represent only some of our most popular collections.
All of our products are manufactured in our factory. We have R&D department to make our unique designs.
We usually use Corrugated paper (with label outside the packing) to wrap the items or Carton Box for items with special requirements. Any full knock-down items will be provided with easy-understanding assembly instruction.
We have QC system on every division to check the quality during & after the manufacturing process. Starting from
sorting raw material → framing → binding → decoration → sanding → finishing → packing → loading into containers.
Yes for sure, we are able to manufacture your own design as long as you fulfill our minimum order volume. Give us the designs or the sketch with the detailed information then we will help you with high confidentiality.
Please send us the detailed information about the complaints then we will give you the best solutions.